Live chat
The quickest way to ask about an order. The chat opens on this page.
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Support
Contact TokBoosting Support
Customers in the United Kingdom can contact support by live chat or email. Include your order ID, target link and a description of the issue. For a UK launch, record the date and local time, including whether GMT or BST applies, before comparing delivery estimates.
support@tokboosting.com — for order problems, refill and refund requests, and privacy or copyright queries from UK customers.
Write an emailYour orders
Every order has an ID and a status in your dashboard. It's worth checking there first — it often answers the question.
Open my ordersFaster answers
What to include in your message
Orders are checked against the details stored with them. With these four things we can usually answer in one reply.
- Your order ID (shown in your dashboard under My orders).
- The username or link the order was placed for.
- What looks wrong: not started, stopped, partly delivered or dropped.
- For a refill request, a screenshot of the current public count.
Common requests
Where to start
My order hasn't started yet
Each package shows a typical start time. If an order hasn't started within 12 hours, get in touch with the order ID. Orders that haven't started within 72 hours of payment qualify for a full refund.
Delivery timeline →The count fell after delivery
Send a refill request with the subject “Refill Request – [Order ID]”, the target link and a screenshot of the current count. Cover depends on the conditions set out in the policy.
Refill conditions →I'd like my money back
The Refund Policy sets out when a refund applies — for instance non-delivery — and how it is paid.
Refund Policy →I entered the wrong link
Contact us as soon as possible with the order ID. Once delivery has started, an order cannot be moved to another target.
Someone asked for my password
We never ask for passwords or login codes. Do not share them, and tell us who contacted you.
Copyright and privacy
Copyright notices are handled under our DMCA Policy and data requests under our Privacy Policy. Both go to support@tokboosting.com.
DMCA Policy →Company
Operated by SOCIAL LEVEL LTD
TokBoosting is an independent service. We are not affiliated with, endorsed by or sponsored by TikTok, ByteDance Ltd. or Meta Platforms, Inc.
- Legal entity name
- SOCIAL LEVEL LTD
- Company number
- 14114113
- Jurisdiction
- England and Wales, United Kingdom
- Registered address
- Unit Da2 Sutherland House, Sutherland Road, London, England, E17 6BU
- Customer support
- support@tokboosting.com
FAQ
Frequently asked questions
Do you offer phone or WhatsApp support?
No. Support is by live chat and email only, so every request is linked to an order in writing.
Will you ask for my social media password?
Never. No order, refill or support request needs a password or a login code.
Can I change an order after paying?
Before delivery starts, contact us with the order ID and we will check what is possible. Once delivery has started, the target and quantity cannot be changed.
Where are your policies?
Refund, Delivery & Refill, Terms, Privacy, Cookie and DMCA policies are linked in the footer of every page.